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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Philip

March 31, 2025

5  out of  5
rating by Josh Philip
"Agent Abby was very kind and helpful in getting me set up with auto insurance. I recommend this location and especially connecting with Abby!"
We responded:
"Hi Josh, Thank you for your kind words and 5- Star review! We're thrilled to hear that Abby was able to assist you and provide you with a positive experience. Have a wonderful day (:"
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lexi garth

March 28, 2025

5  out of  5
rating by lexi garth
"Abby from Nicole Dawson State Farm was amazing to work with. I originally only had renters insurance through State Farm, but when Abby called and gave me the auto+renters insurance bundle quote.. I knew I had to leave Progressive!!! State Farm keeps you updated and ensures great customer service. GO ABBY!!"
We responded:
"Hi Lexi, Thank you so much for your wonderful review! We’re thrilled to hear that Abby provided you with exceptional service and helped you find the perfect auto and renters insurance bundle. At Nicole Dawson State Farm, we strive to ensure our clients feel valued and informed every step of the way. If you ever have any questions or need assistance, don’t hesitate to reach out. Have a great DAY!"
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Stephen Turner

March 23, 2025

5  out of  5
rating by Stephen Turner
"Nicole Dawson's State Farm office has been great to work with! I especially appreciate the assistance and support received from Joy Gardner to review my home's coverage & ensuring our trust is included in the documentation for beneficiary purposes."
We responded:
"Hi Stephen, Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team, especially with Joy. It's our priority to provide exceptional service and ensure that our clients have the right coverage for their needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us!"
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M Walker

March 22, 2025

5  out of  5
rating by M Walker
"Knowledgeable advice, prompt answers to questions and kind, friendly people all add up to a great experience with this agency. I would recommend Nicole Dawson State Farm to anyone for insurance needs."
We responded:
"Hi M, We’re thrilled to hear that you had a great experience with our agency. Providing knowledgeable advice and friendly service is our top priority, and we’re glad it made a difference for you. "
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keicha miskell

March 22, 2025

5  out of  5
rating by keicha miskell
"Amazing staff. Very knowledge. Joy is such a joy to work with. I needed to bundle my home and car insurance and she took care of me quickly and accurately. I've been with them for years."
We responded:
"Hi Keicha, Thank you for the amazing review! We agree Joy is the best! We truly appreciate your loyalty over the years and look forward to continuing to serve you. If you need anything in the future, just let us know!"
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Yavonne Brown

March 21, 2025

5  out of  5
rating by Yavonne Brown
"I would like to give a special thanks to Mrs. Karrie. You went over and beyond to rectify the issue in a timely manner. I write this review with the utmost respect and appreciation. Sincerely, Annefrancius Jones-Brown"
We responded:
"Hi Yavonne, Thank you so much for your review! We are thrilled to hear about your positive experience with Karie. She truly goes above and beyond for our clients, and it’s wonderful to know that her efforts made a difference for you."
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Judy Jacobs

March 19, 2025

5  out of  5
rating by Judy Jacobs
"Joy is always a pleasure to work with! She fully explained my policy and addressed all questions. I've worked with Joy for my insurance needs for years! She is the best!"
We responded:
"Hi Judy, We're so glad to hear that Joy fully explained your policy and addressed all your questions, and that she has been a great help with your insurance needs over the years. She truly is the best! If you ever have more questions or need anything, just give us a shout. Have a great day:)"
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Yaw Nan N-Lum

March 14, 2025

5  out of  5
rating by Yaw Nan N-Lum
"Very good 🙂"
We responded:
"Hi Yaw Nan, Thank you for the 5-Star Review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Camper Shirley

March 13, 2025

5  out of  5
rating by Camper Shirley
"Nicole was super sweet and helpful! She was able to find me cheaper rates while increasing my coverage. Highly recommend."
We responded:
"Hi Camper, Thank you so much for your wonderful review! We're thrilled to hear that Nicole was able to assist you in finding better rates while increasing your coverage. Our team is dedicated to providing excellent service, and it’s great to know that Nicole made a positive impact on your experience. Have a wonderful day! :) "
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tony williams

March 12, 2025

5  out of  5
rating by tony williams
"What impresses me with this agency is the yearly check-in via tele conference to go over my policy. Gives me a chance to have a pleasant touch base on the folks who insures my assets."
We responded:
"Hi Tony, Thank you so much for your kind words! We're thrilled to hear that you appreciate our yearly check-in via teleconference. It's always a pleasure to connect with our clients and ensure that you feel confident and informed about your policy. Your satisfaction is our top priority, and we look forward to continuing to serve you and protect your assets. If you have any questions or need assistance in the future, please don't hesitate to reach out!"
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Austin James

March 11, 2025

5  out of  5
rating by Austin James
"Fantastic service and contributions to the community"
We responded:
"Hi Austin, Thank you for the amazing review! We are so happy that our team provided you with 5 Star Service! Have a great day! :) "
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George Dunek

March 10, 2025

5  out of  5
rating by George Dunek
"Abby was great she took the time to explain everything to me and made sure I was comfortable with my choices before finalizing everything"
We responded:
"Hi George, Thank you so much for your kind words! We're thrilled to hear that Abby provided you with such a positive experience and took the time to ensure you felt comfortable with your choices. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
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Kelvin Wofford

March 7, 2025

5  out of  5
rating by Kelvin Wofford
"Karie was very nice and helpful. Made paying my bill pleasant and easy."
We responded:
"Hi Kelvin, Thank you for the 5-Star Review! We are so happy to hear that Karie was able to assist you with your payment and gave you amazing service. Have a wonderful day! :) "
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No subscribers

March 7, 2025

5  out of  5
rating by No subscribers
"Needed affordable insurance ,and the State Farm team in this location helped me get just that. Would definitely recommend this location if you’re looking for an affordable quote."
We responded:
"Hi there! Thank you so much for this amazing review! We are so happy we were able to help get you insurance at an affordable rate. Have a great day :)"
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Jasmine Escobar

March 5, 2025

5  out of  5
rating by Jasmine Escobar
"Anytime I call with questions Karie is always so helpful and professional"
We responded:
"Hi Jasmine! Thank you for the great review! We are so glad to hear that Karie is always helpful and professional. Providing excellent customer service is our top priority, and we're happy to know that you're well taken care of. Let us know if you ever need anything! "
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J C

February 28, 2025

5  out of  5
rating by J C
"Love State Farm more specifically this location. I moved from AZ and the customer service is night and day. I believe I spoke with Abby as my representative. She is amazing! She thoroughly explained everything to me and what I’m getting and I really do appreciate that. Thank you Abby!"
We responded:
"Hi J C, thank you so much for your kind words and for choosing our agency! We're thrilled to hear that you had such a great experience, and we're especially glad that Abby provided you with the excellent service you deserve. We know moving can be stressful, we're so happy to make your transition to TX a little easier. If you ever need anything don't hesitate to reach out. :)"
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Huy Nguyễn

February 27, 2025

5  out of  5
rating by Huy Nguyễn
"I have a chance to work things out with Abby and it was great service!"
We responded:
"Hi Huy, Thank you for the 5 Star Review! We are so happy that Abby took great care of you. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re here to help! Have a great day! :)"
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Tanayris Zabala

February 27, 2025

5  out of  5
rating by Tanayris Zabala
"Nicole Dawson is very helpful and made the insurance process a walk in the park. I suggest this company they are very friendly and get u numbers fast!"
We responded:
"Hi Tanayris, Thank you so much for this 5- Star review! We are thrilled to hear that our team was able to make your insurance process smooth and easy! "
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Billy Burchell

February 26, 2025

5  out of  5
rating by Billy Burchell
"State Farm Insurance is the best! They got right on my claim and my car is in the body shop being fixed!"
We responded:
"Hi Billy, We are so glad that we were able to help you with your auto claim. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re here to help! Have a great day! :)"
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Rachel Posten

February 26, 2025

5  out of  5
rating by Rachel Posten
"Laura Pope is your go-to for insurance. She is so knowledgeable and helpful. She will get you the best coverage, all while saving you the most money. She is very friendly and actually cares about you and your situation."
We responded:
"Hi Rachel, Thank you for taking the time to share your wonderful experience with Laura Pope! We are thrilled to hear that you found her knowledgeable, helpful, and caring. It’s our goal to provide everyone with the best coverage while ensuring they receive great value, and it’s fantastic to know that Laura delivered on that. Your kind words mean a lot to us, and we’re proud to have Laura on our team. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re here to help!"
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Jana Bain

February 26, 2025

5  out of  5
rating by Jana Bain
"Laura Pope was a huge and great in trying to make getting car insurance as easy as possible"
We responded:
"Hi Jana, Thank you so much for your kind words! We’re delighted to hear that Laura Pope was able to assist you in making the process of getting car insurance easy and straightforward. Our team strives to provide exceptional service, and it’s wonderful to know that Laura made a positive impact on your experience."
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Patrick Walther

February 26, 2025

5  out of  5
rating by Patrick Walther
"Karie was great assisting me with my renters renewal at the drake on summit today they want everything done by email etc I’m not computer savvy I have an I phone 16 and sometimes that isn’t even enough I’ve been insured with you folks for a while I always can reach out to you 5 stars for Karie today thx Patrick"
We responded:
"Hi Patrick! We’re thrilled to hear that Karie was able to assist you with your renter's renewal at The Drake on Summit. We understand that navigating technology can be challenging, and it’s great to know that Karie provided the support you needed. We truly appreciate your loyalty and are always here to help! "
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Robert Yarbrough

February 20, 2025

5  out of  5
rating by Robert Yarbrough
"As an owner of three businesses in my life, I understand the value of true customer care service. Olivia Ramsey undersrands what going the extra mile truly means. Thank You for doing the unthinkable for me."
We responded:
"Hi Robert, Thank you for the amazing review! We are so happy to hear that Olivia took great care of you! We hope you have a wonderful day! :) "
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Matt Hammett

February 19, 2025

5  out of  5
rating by Matt Hammett
"Ask for joy. After being tossed around by other insurances agencies for insuring my 30 year old classic, Joy found me a better rate and better benefits than my car has ever had. When she says she will call you back with rates, she does it quickly, When you leave a message due to her helping someone else, she calls you back asap, couldn't ask for a better agent. Ask for joy."
We responded:
"Hi Matt, Thank you so much for the amazing review! We are so happy to hear that Joy took great care of you and was able to get you amazing rates on your car insurance. She is the best! We appreciate you! Have a wonderful day! :) "
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V Kay

February 15, 2025

5  out of  5
rating by V Kay
"Joy Gardner has been my Account Representative for well over 20 years and when she moved to Nicole Dawson Agency I continued with her there. Joy has always been very courteous, professional, and extremely knowledgeable. Joy is an asset to State Farm and to Nicole Dawson-State Farm Agency."
We responded:
"Hi V Kay, Thank you for the amazing review! We agree Joy is the BEST! She is always going above and beyond for our customers. So happy to hear that she was able to help you with your insurance needs. Have a great day! :) "