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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnny Keovongphet

May 10, 2024

5  out of  5 rating by Johnny Keovongphet
"Laura, is very helpful agent , she goes thru the auto insurance and explained everythingfor me and more . With other insurance companies they didn't want to help me nor explain about the policy. Thank you Laura"
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Bryce Coryea

May 7, 2024

5  out of  5 rating by Bryce Coryea
"Kaitlyn and Janét with Nicole Dawson were beyond helpful. From filing a claim to basic account maintenance I can trust them to always be by my side. If I could give above a 5 star review I would!"
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Deborah Williams

May 2, 2024

5  out of  5 rating by Deborah Williams
"Great customer service!!"
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Alicia Turrubiartes

April 25, 2024

5  out of  5 rating by Alicia Turrubiartes
"Amazing ! Laura explained everything so clearly !"
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Teresa Raidt

April 12, 2024

5  out of  5 rating by Teresa Raidt
"I have been with State Farm for many years! Homeowners, automobiles and even our travel trailer are covered. I value the staff at State Farm as some of the very best! Joy is especially awesome to work with!"
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Autumn Farmer

April 4, 2024

5  out of  5 rating by Autumn Farmer
"Highly recommend working with Kaitlyn she helped me with setting up my auto insurance policy and life insurance. She was detailed and explained everything so well. Got better rates than anywhere else with more benefits than what I had before. Only regret is I didn’t switch sooner! She has helped my family for years and never had any thing but great things to say about State Farm and specifically working directly with Kaitlyn for any claims."
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Holli McCormick

March 29, 2024

5  out of  5 rating by Holli McCormick
"I work with Joy in the office and have had just the greatest experience, as great as insurance can be. She always takes the time to fully explain what’s happening, why I’m getting the rates I’m getting (Which are actually really good when I did my comparison shopping) And we disconnect really really well. She’s always looking out for my bottom line and I appreciate that."
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Amy Tackel

March 27, 2024

5  out of  5 rating by Amy Tackel
"Top notch service and definitely friendly faces @ Nicole’s- Kaitlyn is always quick to handle whatever I throw her way! The perfect crew for my auto insurance! Thank you guys for everything you do for us!"
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Jeanie Edgar

March 6, 2024

5  out of  5 rating by Jeanie Edgar
"Absolutely a 5 star business!!! Kaitlyn is amazing to work with. She works hard to get done whatever I ask of her! And, of course, Nicole is great!"
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Mitch Monthie

February 28, 2024

5  out of  5 rating by Mitch Monthie
"I spoke with Joy in a bit of an emergency, and she was very helpful and super comforting to talk to. She spent more time on the phone with me than she really needed to and gave me all the information I needed and more! You can tell they value people at this office. Thank you!"
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Melissa G

February 20, 2024

5  out of  5 rating by Melissa G
"Joy is wonderful and always takes care of everything we need. She makes things super easy and always has our best interest in mind. She is the reason we have been with State Farm for so many years."
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Mark Chapman

February 19, 2024

5  out of  5 rating by Mark Chapman
"I just had a great experience with Jesse at Nicole Dawson Ins agency. She helped me save on my 3 policies. I will recommend her to all my friends."
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Matthew Melanson

February 17, 2024

5  out of  5 rating by Matthew Melanson
"Nicole and Joy were very helpful in helping me understand all my questions about my current homeowners and auto policies. I trust them to keep me well protected in case something happens. I am glad they are my representatives!"
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February 15, 2024

5  out of  5 rating by Parker
"Kaitlyn is wonderful and is always so helpful!"
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Lacquel Ford

February 9, 2024

5  out of  5 rating by Lacquel Ford
"Joy is a great resource for this office. She is ready to help in any situation that comes along. Her presence here makes me very happy!"
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Awet Gherezghiher

December 29, 2023

5  out of  5 rating by Awet Gherezghiher
"Kaitlyn was amazing to work with!! Super friendly, professional and had great advice. Handled my request quickly and efficiently."
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zara isbell

December 27, 2023

5  out of  5 rating by zara isbell
"The absolute best insurance office to work with. Hands down! My husband has been with StateFarm for 37years and I have been with them for 15years. In that time we have worked with several different agents and offices. Not all were good experiences and not all were bad, but the staff at Nicole’s office is THE BEST! They make it a point to get ahead of our need and are always offering advise to make sure we have everything that we need. They are so easy to get in contact with and are always there! I have never had to wait more than a hour or so for them to respond to me. The fact that I can text the office makes my life so much easier too! Keep up the excellent work!"
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Lauren Church

December 15, 2023

5  out of  5 rating by Lauren Church
"Jesse worked with us to get our car insurance costs down."
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December 6, 2023

5  out of  5 rating by James
"I don’t tend to ever leave reviews, much less with a company that simply provides insurance. Insurance frankly seems complicated and hard to keep track of on top of everything else life has to offer. So when I say that Kaitlyn is a gift, I mean it. She was kind, patient, and confidently explained everything to me in a way that addressed every concern I had whilst making me feel assured I was making the right choices for my family. Her knowledge on this stuff is very clear, I didn’t even know the options that existed before speaking with her and she couldn’t have made it easier. This company location absolutely deserves their rating based on my experience with her alone, and I will most definitely continue to call her for her expertise in the future."
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Patrick Allen

December 6, 2023

5  out of  5 rating by Patrick Allen
"Working with Joy Gardner at Nicole Dawson's State Farm Agency is truly a joy. She's patient and has taken care of our insurance needs. I'm always doing things last minute and in a rush. Joy gets it done."
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Ms Green

December 5, 2023

5  out of  5 rating by Ms Green
"I have dealt with several people within this State Farm agency and Joy is by far, my favorite. I had a myriad of issues and boat loads of frustration with the claims process after a HIT AND RUN I was involved in. Joy G. talked with me, listened, and was patient with me through the final stages of getting my claim to completion. If l needed forms emailed or extra documents she always did her best to get right on it and that isn't always easy to do when you're busy. Some people work hard to do a good job but their "go the extra mile" attitude may "sometimes" *unintentionally* go unnoticed. So, If you choose to do business with Nicole Dawson State Farm, ask for Joy and give her a try. Her customer service is proficient and top tier. Thank you Joy G. You deserve 5 Stars."
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Gary Shade

December 4, 2023

5  out of  5 rating by Gary Shade
"I started driving under my parents State Farm insurance at 15 as a learner. I am now 53 and have stayed with State Farm all these years. I have always had wonderful service but here has been above that! Joy is always a pleasure to speak with and gets things done quick! Thank you all for being the best State Farm has."
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Emmett Bondo

November 30, 2023

5  out of  5 rating by Emmett Bondo
"I got helped by a wonderful person named Jessi and she got everything sorted put for me in such a timely fashion. She was very knowledgeable and she helped me get a great rate. I will be recommending their services from now on."
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jon scott

November 29, 2023

5  out of  5 rating by jon scott
"6 out of 5 Stars EASILY! Jesse was awesome! She was able to not only get me a better rate than my current insurance company, but got me better coverage for that better rate! I cannot tell you how fantastic and easy she made this process. She deserves a raise."
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Maxina Kroma

November 15, 2023

5  out of  5 rating by Maxina Kroma
"Nicole was informative, efficient and gave the warmest custom service. She took her time to answer all of my questions helping me feel confident about my selections."