State Farm® Insurance Agent Nicole Dawson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katelynn Gilcrease
November 7, 2024
5
out of
5
rating by Katelynn Gilcrease
"I've had insurance through Nicole Dawson's State Farm agency for about 3 years now, and they've been amazing every step of the way. Kaitlyn in particular has always gone above and beyond when I have questions or need to make policy changes. She's always been very friendly and professional and responds in a timely manner. I've considered switching insurance companies for lower rates but always change my mind because the service I receive is worth the extra that I pay. Kaitlyn makes everything a breeze and is fantastic at what she does!"
We responded:
"Hi Katelynn, Thank you so much for this amazing review! Kaitlyn is one of the best and we are so glad that she has taken great care of you! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
DFB
October 11, 2024
2
out of
5
rating by DFB
"Not once did I receive a call back when I requested one."
We responded:
"Hi there, We hate to hear that you've had a bad experience, we can't seem to find your information in our system. Would you please call or text our office 817-348-8111 or send us an email to support@nicoledawsontx.com. We would love to have the opportunity to speak with you and help you turn your experience to a 5-Star one! "
Anna Stapleton
September 28, 2024
5
out of
5
rating by Anna Stapleton
"Shout out to Joy for always going out of her way to find me the best coverage while helping me stay in my budget!"
We responded:
"Hi Anna, Thank you so much for the amazing review! We agree Joy is the best! We are so happy to hear that she listened to what coverage you needed and was able to help you stay in budget! Have a great day! :) "
Off The Frame Quilting, LLC
September 23, 2024
5
out of
5
rating by Off The Frame Quilting, LLC
"Joy is the best around! She's always available for my policy needs - whether it's maintenance on my car, home, liability, or life policies, or questions as I work through the process of establishing my business. I can easily reach her, I get answers quickly, and her customer service is out of this world!"
We responded:
"We are so happy to hear that you had a great experience with Joy! We agree, Joy is one of the best! She is always going above and beyond for customers like you. So happy she was able to help you with your Auto Insurance, Life Insurance, Home Insurance, and Business. Have a great day! :) "
Jeffrey Sealy
September 19, 2024
5
out of
5
rating by Jeffrey Sealy
"Joy is the best! She took great care of my sister when she was in a pinch. Super knowledgeable and nice!"
We responded:
"Hi Jeffrey! Thank you for the 5- Star Review! Joy is a treasure, and we are happy she took great care of your sister. Have a great day! :) "
Oddball Motorsports
September 17, 2024
5
out of
5
rating by Oddball Motorsports
"Amazing customer service. A++++ people and great communication."
We responded:
"Hi there! Thank you for the amazing 5-Star review! We appreciate you! Have a great day!"
fred rivera
September 17, 2024
5
out of
5
rating by fred rivera
"Give Kaitlyn a call she was very helpful and very professional,I highly recommend her.."
We responded:
"Hi Fred, Thank you for the 5-Star review! So glad that Kaitlyn was about to help you! Please let us know if we can be of any further assistance :) Have a great day! "
Douglas Smith
September 14, 2024
5
out of
5
rating by Douglas Smith
"Professional staff that gets it done. Joy has been instrumental in providing on the spot assistance. Definitely well versed and knowledgeable in her position."
We responded:
"Douglas, your feedback is wonderful to hear! My team is always working hard for our customers! Thank you very much!"
Janet Lehrmann
September 13, 2024
5
out of
5
rating by Janet Lehrmann
"Joy has taken care of my family for longer than she would want me to post. You can trust Nicole and Joy with all your insurance needs. They are the best!!!"
We responded:
"Hi Janet, Thank you for the amazing review on Joy! We agree that she's amazing! Have a wonderful day! :)"
Riley Gilfeather
September 10, 2024
5
out of
5
rating by Riley Gilfeather
"Nicole and her team are by far the most caring group of people in the insurance industry. They have been taking care of my family every step of the way after a house fire recently. Kaitlyn especially has treated us as she would her own family. We are so grateful for Nicole, Kaitlyn, and the entire team at the agency!!!"
We responded:
"Hi Riley, Thank you for the amazing review! We are so lucky to have hard-working team members, like Kaitlyn, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! Have a great day! :)"
Carrie Holbert
September 10, 2024
5
out of
5
rating by Carrie Holbert
"I love my State Farm Family at Nicole Dawson they take really good care of me and my business."
We responded:
"Hi Carrie, Thank you for the sweet review! We appreciate you and your business! Thank you for choosing us as your insurance provider! Have a wonderful day! :) "
Julie Neville
September 6, 2024
5
out of
5
rating by Julie Neville
"Love working with the staff here! Recently Kaitlyn Diaz helped me through the process of getting new insurance when my car was totaled and she was quick to respond and made the process a breeze! Highly recommend!"
We responded:
"Hi Julie, thank you so much for the kind review! We are lucky to have hard-working team members, like Kaitlyn! Have a great weekend! (:"
Reed Rummel
September 4, 2024
5
out of
5
rating by Reed Rummel
"Kaitlyn has been great! Very responsive and upfront about any changes or questions I have about my policy!"
We responded:
"Hi Reed! Thank you for the 5- Star Review! Our team works hard to provide excellent service, and we are thrilled to hear that Kaitlyn went above and beyond for you! Thank you for trusting us with your insurance needs. "
Dean Ramsey
August 14, 2024
5
out of
5
rating by Dean Ramsey
"Joy Gardner is like my Insurance Mama. For years and years, I’ve called and she was always there to help me find a solution. She really is like family. Now that I no longer own a car, I guess I’ll just have to call occasionally to say hi."
We responded:
"Hi Dean, thank you so much for the kind review! We are lucky to have hard-working team members, like Joy, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! Have a great day! (:"
Barak Geary
August 5, 2024
5
out of
5
rating by Barak Geary
"I called in and Lily was very understanding and helpful in getting me what I needed"
We responded:
"Hi Barak, Thank you for the great review! Have an amazing day! :) "
Sonia Varela
July 18, 2024
5
out of
5
rating by Sonia Varela
"Joy is a wonderful person,she explained so good and answered all my questions for me State farm is like my family!!! Thank you."
We responded:
"Hi Sonia, Thank you for the 5-star review. We are so happy to hear that Joy took great care of you and explained all your questions. We appreciate you! Have a wonderful day (: "
Jasmyne Carter
July 12, 2024
5
out of
5
rating by Jasmyne Carter
"Wow! She was efficient, friendly, and patient. Not to mention saved me over $500 on my car insurance!!"
We responded:
"Hi Jasmyne! Thank you for the amazing review! We are so happy that we were able to save you over $500 on your car insurance! We appreciate you (: Have a great day! "
Mike Moeller
July 10, 2024
5
out of
5
rating by Mike Moeller
"State farm gave me the support needed after a company truck driver hit me and got my collision money back. Comforting to know you have a company that will be there when needed."
We responded:
"Hi Mike! Thank you for the five-star review! We appreciate you! Have a great day! :) "
Kaleb Strawhecker
June 28, 2024
5
out of
5
rating by Kaleb Strawhecker
"Super informative and helpful. Kaitlyn did great explaining my policy!"
We responded:
"Hi Kaleb! Thank you for the amazing review! Our team works hard to provide a great insurance experience for our customers here in Fort Worth, and we are thrilled to hear that you are happy with our services! Have a great day!"
Hunter Gregory
June 26, 2024
5
out of
5
rating by Hunter Gregory
"Kaitlyn helped me setup my life insurance policy and was super helpful. Couldn't thank her enough for making everything seemless. Will be recommending for all insurance needs."
We responded:
"Hi Hunter, We are so happy to hear that you are all set up with your life insurance, and that you had such a great experience with Kaitlyn! We appreciate you! "
Stephanie Ploetz
June 25, 2024
5
out of
5
rating by Stephanie Ploetz
"I've been with State Farm for over 40 yrs and Joy Gardner is amazing!! She's a wealth of knowledge and is always happy to explain all of my options. She deserves a hefty raise!"
We responded:
"Hi Stephanie! we're so glad to hear how Joy was able to help you with your insurance needs. She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you! "
Richard Llanes
June 25, 2024
5
out of
5
rating by Richard Llanes
"Nicole and her staff are simply great. I know I'm not their most difficult client but I'm far from the simplest, and Kaitlyn has been patient, informative, and knows just how to ask if I need a particular policy or coverage without feeling high pressure. I can't recommend these folks strongly enough."
We responded:
"Hi Richard, thank you for the 5-star review! We appreciate your business! We are happy Kaitlyn is taking great care of you. Thank you for choosing us as your insurance provider!"
Ashley Vuljanic
June 17, 2024
5
out of
5
rating by Ashley Vuljanic
"Very helpful and friendly staff who go above and beyond explaining things and making sure you understand policy details."
We responded:
"Hi Ashley, Thank you for the amazing review! Our team works hard to provide a great insurance experience! Have a wonderful day! "
Dane Hoselton
June 14, 2024
5
out of
5
rating by Dane Hoselton
"I lived in Texas for 4 years and was I insured with State Farm all 4 years. My agent was Kaitlyn Diaz and she was the best! She got me a low rate and always responded to my questions quickly and thoroughly. Would totally recommend her to anyone!"
We responded:
"Hi Dane, we're grateful to have your business and appreciate your continued loyalty! We are so happy to hear that you had an amazing experience with our team member, Kaitlyn! "
Quana Washington
June 13, 2024
5
out of
5
rating by Quana Washington
"Jesse is professional and informative about the services being provided from State Farm in Texas and surrounding areas. I was made to feel comfortable and confident throughout the process. I am glad I made the right decision to go with the team at this office. Thanks"
We responded:
"Hi Quana, Thank you for the amazing review! Our team works hard to provide a great insurance experience for our customers here in Fort Worth, and we are thrilled to hear that you are happy with our services! Have a great day! :)"