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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Larmer

February 13, 2026

5  out of  5
rating by Nancy Larmer
"I have been a StateFarm member for many years now & have worked with Joy Gardner many times & never been disappointed. If she doesn’t know the answer she will find out quickly. She has always been very pleasant & a joy to work with & is very knowledgeable about all things State Farm. I look forward to working with her again soon."
We responded:
"Thank you, Nancy, for your long-standing trust and for sharing your experience with Joy. It's great to hear how knowledgeable and pleasant she has been in assisting you. We look forward to continuing to serve you in the future. "
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Edna Linwood

February 2, 2026

5  out of  5
rating by Edna Linwood
"Joy made my getting my car policy very easy. Questions were answered quickly and clearly. The process was simple and straightforward. The quote was very reasonable. It was wonderful to talk with an agent that was easily accessible and so nice. Appreciate the transaction."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Alexander Neff

January 30, 2026

5  out of  5
rating by Alexander Neff
"Abbey is great! Was able to get a big discount by switching!"
We responded:
"Alexander, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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TexasCarWashChannel626

January 30, 2026

5  out of  5
rating by TexasCarWashChannel626
"Thank you Melissa for explaining my auto insurance to me. You were very helpful."
We responded:
"TexasCarWashChannel626, thank you for your wonderful review of State Farm Agent Nicole Dawson’s Team! TexasCarWashChannel626, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Nicole Dawson’s Team! "
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Lynne Beatty

January 30, 2026

5  out of  5
rating by Lynne Beatty
"Melissa is very knowledgeable and kind. Thank you for helping me understand my coverages."
We responded:
"Thank you, Lynne, for your feedback. We're glad Melissa could assist you in understanding your coverages. Your support means a lot to us. "
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jedimastered

January 30, 2026

5  out of  5
rating by jedimastered
"Melissa was very helpful and knowledgeable about my homeowners and auto insurance."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Nicole Dawson’s Team! We deeply appreciate your kind words here in Ft Worth . "
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Surethia Wimberly

January 28, 2026

5  out of  5
rating by Surethia Wimberly
"When I tell you, Abby walk me through and help me purchase car insurance with ease all I can say is she was a blessing for me today I we’ll be telling anyone that mentioned they need Insurance I definitely will be giving them Abby‘s phone number thank you so much and God bless you!!"
We responded:
"Thank you, Surethia, for sharing your experience with Abby! It's great to hear that she made the process of purchasing car insurance smooth and helpful for you. We truly appreciate your recommendation and support. "
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Lee Ann Andrews

January 28, 2026

5  out of  5
rating by Lee Ann Andrews
"Very friendly, professional and knowledgeable."
We responded:
"Lee, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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damica polite

January 27, 2026

5  out of  5
rating by damica polite
"I had an excellent experience working with State Farm Agent Abby. She was incredibly quick to respond, attentive to my needs, and took the time to break everything down in a way that was clear and easy to understand. Her professionalism and genuine care made the entire process smooth and stress-free. I was extremely satisfied with the level of service she provided and felt confident every step of the way. I would highly recommend Abby to anyone looking for outstanding customer service and support."
We responded:
"Thank you for your kind review of State Farm Agent Nicole Dawson’s Team. We appreciate it! Thank you for the amazing review, damica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Q-Queen

January 21, 2026

5  out of  5
rating by Q-Queen
"I have been with Nicole and her team for almost 2 years, all the ladies are great. Some months back my quote was raised higher, I needed a lower rate due to financial reasons. Today I would like to shout out Melissa. She was very professional and patient with me as we discussed a few options to help me out. Not only was she helpful and supportive, but informative as well. Thank you again! Keep doing an amazing job Melissa, your hard work doesn’t go unnoticed."
We responded:
"Thank you for sharing your experience with us. We're glad Melissa was able to assist you with professionalism and patience, providing the support and information you needed. Your feedback is greatly appreciated! "
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Minerva Burkhalter

January 21, 2026

5  out of  5
rating by Minerva Burkhalter
"Joy is very knowledgeable, kind and patience while she’s helping me find the right insurance needs for me. Joy provides an excellent customer service, as always. Thank you Joy."
We responded:
"Thank you, Minerva, for your thoughtful review. We're glad to hear that Joy's knowledge and patience made a difference in finding the right insurance for you. Your feedback is greatly appreciated! "
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Sarah Dinnan

January 16, 2026

5  out of  5
rating by Sarah Dinnan
"Abby assisted me with setting up renter’s insurance. She was very friendly and professional! It makes the process so much better when you have someone who wants to help you. Thank you Abby!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Victor Munoz

January 8, 2026

5  out of  5
rating by Victor Munoz
"Joy help us with home and auto insurance. She gave a great customer service. I will recommend her to other people and family."
We responded:
"Thank you, Victor, for sharing your experience with Joy. We're glad to hear she provided you with great customer service for your home and auto insurance needs. Your recommendation means a lot to us. "
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Ashten Black

January 5, 2026

5  out of  5
rating by Ashten Black
"Joy was very helpful with transferring my out of state insurance to Texas. She was very communicative and did everything she could to help me out and answer any questions I had."
We responded:
"Thank you, Ashten, for sharing your experience! We're glad Joy could assist with your insurance transfer and provide the support you needed. If you have any more questions, feel free to reach out. "
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Donald Henry

December 20, 2025

5  out of  5
rating by Donald Henry
"I would like to Thank Joy for all her help with the transferring over to State Farm. She was very polite and very prompt about calling me back.The saving was AMAZING ($$$$)."
We responded:
"Thank you, Donald, for sharing your experience with us. Joy will be delighted to hear your kind words about her prompt and polite service. We're glad to have you with State Farm and that you're enjoying the savings! "
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Tania Del Real

December 20, 2025

5  out of  5
rating by Tania Del Real
"I’ve had my account with State Farm -Nicole Dawson for a few years now. They have been very helpful and always give me the best customer service and pricing!"
We responded:
"Thank you, Tania, for sharing your experience with us over the years. We're glad to hear that our team has been helpful and provided you with great service and pricing. Your support means a lot to us. "
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Robinrific

December 18, 2025

5  out of  5
rating by Robinrific
"I reviewed my home & auto policies today with Melissa who has been there less than a year. She was thorough and answered all of my questions, and she was pleasant and did not rush through the review. Cheers to another year!"
We responded:
"Thank you, Robinrific, for your feedback! We're glad Melissa was able to assist you thoroughly with your home and auto policies. Cheers to another year with us! "
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Kevin Currans

December 18, 2025

5  out of  5
rating by Kevin Currans
"Melissa Suber was super helpful in helping me review my current coverages and educated me regarding other options."
We responded:
"Thank you, Kevin, for your feedback. It's great to hear that Melissa was able to assist you with your coverage review and provide valuable information on other options. We appreciate your support!"
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Lorie Oconnor

December 12, 2025

5  out of  5
rating by Lorie Oconnor
"The staff are always helpful and friendly."
We responded:
"Thank you, Lorie, for your kind words about our staff. We're glad to hear that you find them helpful and friendly. Your feedback means a lot to us. "
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Dean Groves

December 8, 2025

5  out of  5
rating by Dean Groves
"Abby Miller was great and listen."
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Mary Smith

December 6, 2025

5  out of  5
rating by Mary Smith
"Recently we switched over to State Farm after many years with Allstate. Meeting Joy and working with her was a pleasure. She was patient, friendly, and most importantly, informative about what her company offers and how it would help our needs. I can't stress enough how nice it was to be treated like a valued client, even before we actually signed on! I do recommend at least checking out their office if you are looking for a new insurance provider. I don't believe you'll be disappointed (hint: ask for Joy) and you definitely won't be wasting your time! Thank you from Mary & Guy."
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Tracey Ray

December 3, 2025

5  out of  5
rating by Tracey Ray
"Great experience!! Everyone I’ve spoken to has been very helpful and knowledgeable about the my policy."
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Shanialy Rodriguez

December 3, 2025

5  out of  5
rating by Shanialy Rodriguez
"Joy was professional, attentive, and genuinely focused on helping me find the right coverage for my needs. Every question I had was answered clearly, and they explained my options in a way that actually made sense. Thank you!"
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Ashley Williams

December 1, 2025

5  out of  5
rating by Ashley Williams
"Joy got right to it and got me taken care of quickly"
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Madison Mayhew

November 28, 2025

5  out of  5
rating by Madison Mayhew
"Melissa consistently provides outstanding service in a friendly and approachable manner. She is always knowledgeable and offers clear guidance on any insurance related questions. I have complete confidence in her expertise and regularly refer my family and freinds to her."